/* =============================================
   Sivri Cloud - Müşteri Takip Sistemi v3
   Dark/Light Mode + Lucide Icons + Collapsible Sidebar
   ============================================= */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap');

/* ---- Theme Variables ---- */
:root, [data-theme="light"] {
    --bg-primary: #ffffff;
    --bg-secondary: #f7f7f8;
    --bg-card: #ffffff;
    --bg-card-hover: #f8f8f8;
    --bg-input: #f7f7f8;
    --bg-sidebar: #ffffff;
    --border: #e5e5e5;
    --border-focus: #1a1a1a;
    --text-primary: #1a1a1a;
    --text-secondary: #555;
    --text-muted: #999;
    --text-heading: #000;
    --accent: #1a1a1a;
    --accent-hover: #333;
    --accent-light: #f0f0f0;
    --success: #16a34a;
    --warning: #ca8a04;
    --danger: #dc2626;
    --shadow-sm: 0 1px 2px rgba(0,0,0,0.04);
    --shadow-md: 0 2px 8px rgba(0,0,0,0.06);
    --shadow-lg: 0 4px 16px rgba(0,0,0,0.08);
    --modal-bg: rgba(0,0,0,0.3);
}

[data-theme="dark"] {
    --bg-primary: #111111;
    --bg-secondary: #1a1a1a;
    --bg-card: #1e1e1e;
    --bg-card-hover: #252525;
    --bg-input: #252525;
    --bg-sidebar: #161616;
    --border: #2e2e2e;
    --border-focus: #ffffff;
    --text-primary: #e5e5e5;
    --text-secondary: #aaa;
    --text-muted: #666;
    --text-heading: #fff;
    --accent: #ffffff;
    --accent-hover: #ddd;
    --accent-light: #252525;
    --success: #22c55e;
    --warning: #eab308;
    --danger: #ef4444;
    --shadow-sm: 0 1px 2px rgba(0,0,0,0.2);
    --shadow-md: 0 2px 8px rgba(0,0,0,0.3);
    --shadow-lg: 0 4px 16px rgba(0,0,0,0.4);
    --modal-bg: rgba(0,0,0,0.6);
}

*, *::before, *::after { margin:0; padding:0; box-sizing:border-box; }
html { font-size:14px; scroll-behavior:smooth; }
body { font-family:'Inter',-apple-system,BlinkMacSystemFont,sans-serif; background:var(--bg-secondary); color:var(--text-primary); line-height:1.6; min-height:100vh; -webkit-font-smoothing:antialiased; transition:background 0.3s,color 0.3s; }

::-webkit-scrollbar{width:5px;height:5px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:var(--border);border-radius:3px}

/* ---- Lucide Icon Base ---- */
.icon { width:18px; height:18px; stroke:currentColor; stroke-width:2; stroke-linecap:round; stroke-linejoin:round; fill:none; flex-shrink:0; }
.icon-sm { width:16px; height:16px; }
.icon-lg { width:22px; height:22px; }

/* ---- Auth Page ---- */
.auth-page { min-height:100vh; display:flex; align-items:center; justify-content:center; background:var(--bg-primary); padding:20px; }
.auth-card { width:100%; max-width:400px; }
.auth-brand { text-align:center; margin-bottom:40px; }
.auth-brand h1 { font-size:24px; font-weight:800; color:var(--text-heading); letter-spacing:-0.5px; }
.auth-brand p { color:var(--text-muted); font-size:13px; margin-top:4px; }

.auth-tabs { display:flex; border-bottom:1px solid var(--border); margin-bottom:32px; }
.auth-tab { flex:1; padding:12px 0; text-align:center; font-size:13px; font-weight:600; color:var(--text-muted); cursor:pointer; border:none; border-bottom:2px solid transparent; background:none; font-family:inherit; transition:all 0.2s; }
.auth-tab:hover { color:var(--text-primary); }
.auth-tab.active { color:var(--text-heading); border-bottom-color:var(--accent); }

.auth-form { display:none; }
.auth-form.active { display:block; }

.otp-step { display:none; }
.otp-step.active { display:block; }

.otp-inputs { display:flex; gap:8px; justify-content:center; margin:24px 0; }
.otp-inputs input { width:48px; height:56px; text-align:center; font-size:22px; font-weight:700; font-family:monospace; border:2px solid var(--border); border-radius:8px; background:var(--bg-secondary); color:var(--text-heading); outline:none; transition:all 0.2s; }
.otp-inputs input:focus { border-color:var(--accent); }

.otp-info { text-align:center; color:var(--text-muted); font-size:13px; margin-bottom:24px; }
.otp-info strong { color:var(--text-primary); }

.otp-resend { text-align:center; margin-top:16px; }
.otp-resend button { background:none; border:none; color:var(--text-muted); font-size:13px; cursor:pointer; font-family:inherit; text-decoration:underline; transition:all 0.2s; }
.otp-resend button:hover { color:var(--text-primary); }
.otp-resend button:disabled { cursor:not-allowed; opacity:0.4; text-decoration:none; }

.auth-error { color:var(--danger); text-align:center; font-size:13px; margin-top:12px; display:none; }

/* ---- Forms ---- */
.form-group { margin-bottom:20px; }
.form-group label { display:block; color:var(--text-secondary); font-size:11px; font-weight:700; text-transform:uppercase; letter-spacing:0.5px; margin-bottom:6px; }
.form-control { width:100%; padding:11px 14px; background:var(--bg-input); border:1px solid var(--border); border-radius:8px; color:var(--text-primary); font-family:inherit; font-size:14px; transition:all 0.2s; outline:none; }
.form-control:focus { border-color:var(--border-focus); box-shadow:0 0 0 3px rgba(0,0,0,0.04); }
.form-control::placeholder { color:var(--text-muted); }
select.form-control { cursor:pointer; appearance:none; background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23999' d='M6 8L1 3h10z'/%3E%3C/svg%3E"); background-repeat:no-repeat; background-position:right 12px center; padding-right:36px; }
textarea.form-control { resize:vertical; min-height:80px; }
.form-row { display:grid; grid-template-columns:1fr 1fr; gap:16px; }
.form-check { display:flex; align-items:center; gap:8px; }
.form-check input[type="checkbox"] { width:16px; height:16px; accent-color:var(--accent); }

/* ---- Buttons ---- */
.btn { display:inline-flex; align-items:center; justify-content:center; gap:6px; padding:10px 20px; border:1px solid transparent; border-radius:8px; font-family:inherit; font-size:13px; font-weight:600; cursor:pointer; transition:all 0.2s; outline:none; text-decoration:none; white-space:nowrap; }
.btn-primary { background:var(--accent); color:var(--bg-primary); border-color:var(--accent); }
.btn-primary:hover { background:var(--accent-hover); }
.btn-secondary { background:var(--bg-primary); color:var(--text-primary); border-color:var(--border); }
.btn-secondary:hover { background:var(--bg-card-hover); }
.btn-danger { background:var(--bg-primary); color:var(--danger); border-color:var(--border); }
.btn-danger:hover { background:#fff0f0; }
[data-theme="dark"] .btn-danger:hover { background:#2a1a1a; }
.btn-success { background:var(--bg-primary); color:var(--success); border-color:var(--border); }
.btn-sm { padding:6px 12px; font-size:12px; }
.btn-lg { padding:12px 24px; font-size:14px; }
.btn-block { width:100%; }
.btn:disabled { opacity:0.4; cursor:not-allowed; }
.btn-icon { width:34px; height:34px; padding:0; border-radius:8px; }

/* ---- App Layout ---- */
.app-layout { display:flex; min-height:100vh; }

/* ---- Sidebar ---- */
.sidebar { width:250px; background:var(--bg-sidebar); border-right:1px solid var(--border); display:flex; flex-direction:column; position:fixed; top:0; left:0; bottom:0; z-index:100; transition:width 0.3s ease, transform 0.3s ease; overflow:hidden; }
.sidebar.collapsed { width:68px; }
.sidebar.collapsed .brand-text,
.sidebar.collapsed .nav-text,
.sidebar.collapsed .nav-badge,
.sidebar.collapsed .nav-label,
.sidebar.collapsed .user-info,
.sidebar.collapsed .theme-label { display:none; }
.sidebar.collapsed .sidebar-brand { justify-content:center; padding:20px 10px; }
.sidebar.collapsed .nav-item { justify-content:center; padding:10px; }
.sidebar.collapsed .sidebar-footer { padding:8px; }
.sidebar.collapsed .sidebar-user { justify-content:center; }
.sidebar.collapsed .theme-toggle { justify-content:center; }

.sidebar-brand { padding:18px 16px; border-bottom:1px solid var(--border); display:flex; align-items:center; gap:12px; position:relative; }
.brand-icon { width:36px; height:36px; background:var(--accent); border-radius:8px; display:flex; align-items:center; justify-content:center; color:var(--bg-primary); flex-shrink:0; }
.brand-text { flex:1; min-width:0; }
.brand-text h2 { font-size:15px; font-weight:700; color:var(--text-heading); letter-spacing:-0.3px; white-space:nowrap; }
.brand-text p { font-size:11px; color:var(--text-muted); white-space:nowrap; }

.sidebar-nav { flex:1; padding:10px 8px; overflow-y:auto; }
.nav-label { font-size:10px; font-weight:700; text-transform:uppercase; letter-spacing:1px; color:var(--text-muted); padding:14px 10px 6px; white-space:nowrap; }
.nav-item { display:flex; align-items:center; gap:10px; padding:9px 12px; border-radius:8px; color:var(--text-secondary); text-decoration:none; cursor:pointer; transition:all 0.2s; font-size:13px; font-weight:500; margin-bottom:1px; white-space:nowrap; }
.nav-item:hover { background:var(--accent-light); color:var(--text-primary); }
.nav-item.active { background:var(--accent); color:var(--bg-primary); }
.nav-icon { width:20px; height:20px; flex-shrink:0; display:flex; align-items:center; justify-content:center; }
.nav-text { overflow:hidden; }
.nav-badge { margin-left:auto; background:var(--danger); color:#fff; font-size:10px; font-weight:700; padding:2px 7px; border-radius:10px; }
.nav-item.active .nav-badge { background:rgba(255,255,255,0.3); }

.sidebar-footer { padding:10px 8px; border-top:1px solid var(--border); }
.sidebar-user { display:flex; align-items:center; gap:10px; padding:6px; }
.user-avatar { width:34px; height:34px; background:var(--accent); border-radius:50%; display:flex; align-items:center; justify-content:center; font-weight:700; font-size:13px; color:var(--bg-primary); flex-shrink:0; }
.user-name { font-size:13px; font-weight:600; color:var(--text-primary); white-space:nowrap; }
.user-role { font-size:11px; color:var(--text-muted); white-space:nowrap; }

/* Theme Toggle */
.theme-toggle { display:flex; align-items:center; gap:10px; padding:8px 12px; margin-top:8px; cursor:pointer; border-radius:8px; transition:all 0.2s; }
.theme-toggle:hover { background:var(--accent-light); }
.theme-switch { position:relative; width:36px; height:20px; background:var(--border); border-radius:10px; transition:all 0.3s; flex-shrink:0; }
.theme-switch::after { content:''; position:absolute; width:16px; height:16px; background:var(--bg-primary); border-radius:50%; top:2px; left:2px; transition:all 0.3s; }
[data-theme="dark"] .theme-switch { background:var(--accent); }
[data-theme="dark"] .theme-switch::after { left:18px; }
.theme-label { font-size:12px; color:var(--text-muted); white-space:nowrap; }

/* Collapse Toggle */
.collapse-btn { display:flex; align-items:center; justify-content:center; width:30px; height:30px; border:1px solid var(--border); background:var(--bg-secondary); border-radius:6px; cursor:pointer; color:var(--text-muted); transition:all 0.2s; flex-shrink:0; }
.collapse-btn:hover { color:var(--text-primary); background:var(--bg-card-hover); }
.sidebar.collapsed .collapse-btn svg { transform:rotate(180deg); }

/* ---- Main Content ---- */
.main-content { flex:1; margin-left:250px; min-height:100vh; transition:margin-left 0.3s ease; }
.sidebar.collapsed ~ .main-content { margin-left:68px; }

.page-header { display:flex; align-items:center; justify-content:space-between; padding:18px 28px; background:var(--bg-primary); border-bottom:1px solid var(--border); position:sticky; top:0; z-index:50; }
.page-title h1 { font-size:18px; font-weight:700; color:var(--text-heading); letter-spacing:-0.3px; }
.page-title p { font-size:12px; color:var(--text-muted); margin-top:2px; }
.page-actions { display:flex; align-items:center; gap:10px; }
.content-area { padding:24px 28px; }

/* ---- Stats ---- */
.stats-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(180px,1fr)); gap:14px; margin-bottom:24px; }
.stat-card { background:var(--bg-card); border:1px solid var(--border); border-radius:10px; padding:18px; transition:all 0.2s; }
.stat-card:hover { box-shadow:var(--shadow-md); transform:translateY(-2px); }
.stat-icon { width:38px; height:38px; border-radius:8px; display:flex; align-items:center; justify-content:center; background:var(--accent-light); color:var(--text-secondary); margin-bottom:12px; }
.stat-value { font-size:28px; font-weight:800; color:var(--text-heading); line-height:1; }
.stat-label { font-size:12px; color:var(--text-muted); margin-top:4px; font-weight:500; }

/* ---- Card ---- */
.card { background:var(--bg-card); border:1px solid var(--border); border-radius:10px; overflow:hidden; margin-bottom:20px; }
.card-header { display:flex; align-items:center; justify-content:space-between; padding:14px 18px; border-bottom:1px solid var(--border); }
.card-header h3 { font-size:14px; font-weight:600; color:var(--text-heading); display:flex; align-items:center; gap:8px; }
.card-body { padding:18px; }
.card-body.no-padding { padding:0; }

/* ---- Table ---- */
.table-responsive { overflow-x:auto; }
.data-table { width:100%; border-collapse:collapse; }
.data-table th { text-align:left; padding:10px 14px; font-size:11px; font-weight:700; text-transform:uppercase; letter-spacing:0.5px; color:var(--text-muted); background:var(--bg-secondary); border-bottom:1px solid var(--border); white-space:nowrap; }
.data-table td { padding:12px 14px; font-size:13px; border-bottom:1px solid var(--border); color:var(--text-primary); vertical-align:middle; }
.data-table tbody tr { transition:all 0.2s; }
.data-table tbody tr:hover { background:var(--bg-card-hover); }
.data-table tbody tr:last-child td { border-bottom:none; }

/* ---- Badges ---- */
.badge { display:inline-flex; align-items:center; gap:4px; padding:3px 8px; border-radius:5px; font-size:11px; font-weight:600; white-space:nowrap; }
.badge-domain,.badge-hosting,.badge-ssl,.badge-website,.badge-other { background:var(--accent-light); color:var(--text-secondary); }
.badge-active,.badge-sent { background:rgba(22,163,74,0.1); color:var(--success); }
.badge-expired,.badge-failed { background:rgba(220,38,38,0.1); color:var(--danger); }
.badge-cancelled { background:var(--accent-light); color:var(--text-muted); }
.badge-pending { background:rgba(202,138,4,0.1); color:var(--warning); }
.badge-open { background:rgba(59,130,246,0.1); color:#3b82f6; }
.badge-in_progress { background:rgba(202,138,4,0.1); color:var(--warning); }
.badge-resolved { background:rgba(22,163,74,0.1); color:var(--success); }
.badge-closed { background:var(--accent-light); color:var(--text-muted); }
.badge-low { background:var(--accent-light); color:var(--text-muted); }
.badge-medium { background:rgba(202,138,4,0.1); color:var(--warning); }
.badge-high { background:rgba(220,38,38,0.1); color:var(--danger); }

.days-badge { display:inline-flex; align-items:center; gap:4px; padding:3px 8px; border-radius:5px; font-size:12px; font-weight:700; }
.days-badge.critical { background:rgba(220,38,38,0.1); color:var(--danger); }
.days-badge.warning { background:rgba(202,138,4,0.1); color:var(--warning); }
.days-badge.normal { background:var(--accent-light); color:var(--text-secondary); }
.days-badge.safe { background:rgba(22,163,74,0.1); color:var(--success); }
.days-badge.overdue { background:var(--danger); color:#fff; animation:pulse 1.5s infinite; }
@keyframes pulse{0%,100%{opacity:1}50%{opacity:.7}}

/* ---- Modal ---- */
.modal-overlay { position:fixed; inset:0; background:var(--modal-bg); backdrop-filter:blur(2px); z-index:1000; display:flex; align-items:center; justify-content:center; padding:20px; opacity:0; visibility:hidden; transition:all 0.2s; }
.modal-overlay.active { opacity:1; visibility:visible; }
.modal { background:var(--bg-card); border:1px solid var(--border); border-radius:14px; width:100%; max-width:520px; max-height:90vh; overflow-y:auto; transform:scale(.95) translateY(10px); transition:all 0.2s; box-shadow:var(--shadow-lg); }
.modal-overlay.active .modal { transform:scale(1) translateY(0); }
.modal-header { display:flex; align-items:center; justify-content:space-between; padding:16px 20px; border-bottom:1px solid var(--border); }
.modal-header h3 { font-size:15px; font-weight:700; color:var(--text-heading); }
.modal-close { width:30px; height:30px; display:flex; align-items:center; justify-content:center; border:1px solid var(--border); background:var(--bg-secondary); color:var(--text-secondary); border-radius:50%; cursor:pointer; transition:all 0.2s; font-size:16px; }
.modal-close:hover { background:var(--danger); color:#fff; border-color:var(--danger); }
.modal-body { padding:20px; }
.modal-footer { display:flex; align-items:center; justify-content:flex-end; gap:10px; padding:14px 20px; border-top:1px solid var(--border); }
.modal-footer.chat-footer { padding:16px; background:var(--bg-secondary); border-top:1px solid var(--border); border-bottom-left-radius:14px; border-bottom-right-radius:14px; }

/* ---- Chat Input Form ---- */
.chat-input-wrapper { display:flex; align-items:flex-end; gap:8px; background:var(--bg-card); border:1px solid var(--border); border-radius:12px; padding:6px 6px 6px 16px; transition:border-color 0.2s, box-shadow 0.2s; }
.chat-input-wrapper:focus-within { border-color:var(--accent); box-shadow:0 0 0 3px rgba(0,0,0,0.04); }
.chat-textarea { flex:1; border:none; background:transparent; padding:8px 0; min-height:40px; max-height:120px; resize:none; font-size:14px; color:var(--text-primary); font-family:inherit; outline:none; line-height:1.5; }
.chat-textarea::placeholder { color:var(--text-muted); }
.chat-attach-btn { display:flex; align-items:center; justify-content:center; width:36px; height:36px; border-radius:8px; color:var(--text-muted); cursor:pointer; transition:all 0.2s; }
.chat-attach-btn:hover { background:var(--bg-secondary); color:var(--text-primary); }
.chat-send-btn { width:36px; height:36px; border-radius:8px; display:flex; align-items:center; justify-content:center; padding:0; background:var(--accent); color:var(--bg-primary); border:none; cursor:pointer; transition:all 0.2s; flex-shrink:0; }
.chat-send-btn:hover { background:var(--accent-hover); transform:scale(1.05); }

/* ---- Filter / Search ---- */
.filter-bar { display:flex; align-items:center; gap:10px; margin-bottom:20px; flex-wrap:wrap; }
.search-input { flex:1; min-width:200px; position:relative; }
.search-input input { width:100%; padding:9px 14px 9px 38px; background:var(--bg-card); border:1px solid var(--border); border-radius:8px; color:var(--text-primary); font-family:inherit; font-size:13px; transition:all 0.2s; outline:none; }
.search-input input:focus { border-color:var(--border-focus); }
.search-input .search-icon { position:absolute; left:12px; top:50%; transform:translateY(-50%); color:var(--text-muted); pointer-events:none; }
.filter-select { padding:9px 32px 9px 12px; background:var(--bg-card); border:1px solid var(--border); border-radius:8px; color:var(--text-primary); font-family:inherit; font-size:13px; cursor:pointer; outline:none; transition:all 0.2s; appearance:none; background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23999' d='M6 8L1 3h10z'/%3E%3C/svg%3E"); background-repeat:no-repeat; background-position:right 10px center; }
.filter-select:focus { border-color:var(--border-focus); }

/* ---- Toast ---- */
.toast-container { position:fixed; top:20px; right:20px; z-index:2000; display:flex; flex-direction:column; gap:8px; }
.toast { padding:12px 18px; border-radius:8px; font-size:13px; font-weight:500; min-width:260px; animation:slideIn .3s ease-out; display:flex; align-items:center; gap:8px; box-shadow:var(--shadow-md); background:var(--bg-card); border:1px solid var(--border); color:var(--text-primary); }
.toast-success { border-left:3px solid var(--success); }
.toast-error { border-left:3px solid var(--danger); }
.toast-warning { border-left:3px solid var(--warning); }
.toast-info { border-left:3px solid var(--accent); }
@keyframes slideIn{from{transform:translateX(100%);opacity:0}to{transform:translateX(0);opacity:1}}

/* ---- Empty / Spinner ---- */
.empty-state { text-align:center; padding:48px 20px; color:var(--text-muted); }
.empty-state h3 { font-size:15px; color:var(--text-secondary); margin-bottom:6px; }
.empty-state p { font-size:13px; max-width:350px; margin:0 auto; }
.spinner { width:28px; height:28px; border:3px solid var(--border); border-top-color:var(--accent); border-radius:50%; animation:spin .7s linear infinite; margin:30px auto; }
@keyframes spin{to{transform:rotate(360deg)}}

/* ---- Ticket Detail ---- */
.ticket-thread { display:flex; flex-direction:column; gap:14px; margin-top:16px; }
.ticket-msg { padding:14px; border-radius:10px; border:1px solid var(--border); background:var(--bg-secondary); }
.ticket-msg.admin { border-left:3px solid var(--accent); }
.ticket-msg-header { display:flex; justify-content:space-between; margin-bottom:6px; }
.ticket-msg-header .name { font-weight:600; font-size:13px; color:var(--text-heading); }
.ticket-msg-header .date { font-size:11px; color:var(--text-muted); }
.ticket-msg p { font-size:13px; line-height:1.6; color:var(--text-primary); }

/* ---- File Attachments ---- */
.file-upload-area { border:2px dashed var(--border); border-radius:8px; padding:16px; text-align:center; cursor:pointer; transition:all 0.2s; background:var(--bg-secondary); }
.file-upload-area:hover { border-color:var(--accent); background:var(--accent-light); }
.file-upload-area input[type="file"] { display:none; }
.file-upload-area p { font-size:13px; color:var(--text-muted); margin-top:4px; }
.file-upload-area .upload-icon { color:var(--text-muted); margin-bottom:4px; }
.file-list { display:flex; flex-wrap:wrap; gap:8px; margin-top:10px; }
.file-item { display:flex; align-items:center; gap:6px; padding:6px 10px; background:var(--bg-secondary); border:1px solid var(--border); border-radius:6px; font-size:12px; color:var(--text-secondary); }
.file-item .remove-file { cursor:pointer; color:var(--danger); font-weight:700; margin-left:4px; }
.attachment-link { display:inline-flex; align-items:center; gap:4px; padding:4px 8px; background:var(--accent-light); border:1px solid var(--border); border-radius:5px; font-size:12px; color:var(--text-secondary); text-decoration:none; margin-top:8px; transition:all 0.2s; }
.attachment-link:hover { border-color:var(--accent); color:var(--text-primary); }

/* ---- Misc ---- */
.actions-cell { display:flex; gap:4px; align-items:center; }
.price-cell { font-weight:600; font-family:'Inter',monospace; }
.confirm-overlay { position:fixed; inset:0; background:var(--modal-bg); backdrop-filter:blur(2px); z-index:1100; display:flex; align-items:center; justify-content:center; opacity:0; visibility:hidden; transition:all 0.2s; }
.confirm-overlay.active { opacity:1; visibility:visible; }
.confirm-dialog { background:var(--bg-card); border:1px solid var(--border); border-radius:14px; padding:32px; text-align:center; max-width:380px; width:100%; box-shadow:var(--shadow-lg); }
.confirm-dialog h3 { font-size:16px; margin-bottom:6px; color:var(--text-heading); }
.confirm-dialog p { font-size:13px; color:var(--text-secondary); margin-bottom:20px; }
.confirm-actions { display:flex; gap:10px; justify-content:center; }

.confirm-actions { display:flex; gap:10px; justify-content:center; }

.mobile-toggle { display:none; }
.mobile-top-bar, .mobile-bottom-nav { display:none; }
.mobile-only-quick-access { display:none !important; }
/* ---- Status Dot ---- */
.status-dot { width:8px; height:8px; border-radius:50%; display:inline-block; margin-right:6px; }
.status-dot.open { background:#3b82f6; }
.status-dot.in_progress { background:var(--warning); }
.status-dot.resolved { background:var(--success); }
.status-dot.closed { background:var(--text-muted); }

/* ---- Responsive ---- */
@media(max-width:768px) {
    /* Hide the old sidebar and hamburger */
    .sidebar { display:none !important; }
    .mobile-toggle { display:none !important; }
    .collapse-btn { display:none !important; }

    /* Layout Adjustments */
    .app-layout { flex-direction:column; }
    .main-content { margin-left:0 !important; padding-bottom: 80px; } /* padding for bottom nav */
    .page-header { padding:16px 20px; }
    .content-area { padding:12px 16px; }

    /* Mobile Top Bar */
    .mobile-top-bar {
        display:flex; justify-content:space-between; align-items:center;
        padding:12px 20px; background:var(--bg-card);
        border-bottom:1px solid var(--border);
        position:sticky; top:0; z-index:90;
    }
    .mobile-top-bar .brand { font-weight:800; font-size:18px; color:var(--text-heading); display:flex; align-items:center; }
    
    /* Mobile Bottom Nav */
    .mobile-bottom-nav {
        display:flex; justify-content:space-around; align-items:center;
        position:fixed; bottom:0; left:0; right:0;
        background:var(--bg-card); border-top:1px solid var(--border);
        z-index:100; height:65px;
        padding-bottom:env(safe-area-inset-bottom);
        box-shadow:0 -2px 10px rgba(0,0,0,0.05);
    }
    .mobile-bottom-nav .nav-item {
        display:flex; flex-direction:column; align-items:center; justify-content:center;
        color:var(--text-muted); text-decoration:none; flex:1; height:100%; gap:4px;
        transition:all 0.2s;
        background: transparent !important;
        border-radius: 0;
    }
    .mobile-bottom-nav .nav-item.active { color:var(--accent) !important; background: transparent !important; }
    .mobile-bottom-nav .nav-item .icon { width:22px; height:22px; }
    .mobile-bottom-nav .nav-item span { font-size:11px; font-weight:600; }

    /* Other Mobile Optimizations */
    .stats-grid { grid-template-columns:1fr 1fr; }
    .filter-bar { flex-direction:column; }
    .search-input { width:100%; }
    .form-row { grid-template-columns:1fr; }
    .modal { max-width:calc(100vw - 32px); margin:16px; }
    .otp-inputs input { width:42px; height:48px; font-size:18px; }
    .data-table th, .data-table td { padding: 12px 10px; font-size: 13px; }
    .mobile-only-quick-access { display:flex !important; }
}
@media(max-width:480px) { .stats-grid { grid-template-columns:1fr; } }